AFTER SALES SUPPORT

After sales support begins before your purchase even leaves our shop.  Your machinery will have been checked by our trained mechanics and will be loaded carefully to withstand the journey so that it arrives ready for work. 

Our mechanics travel throughout the Philippines to ensure that machines are set up correctly and the operators understand how use and maintain your machinery so that it has a long, trouble-free life.  A free Operator’s Manual provides a handy permanent reference.

We often conduct training on our premises before the machine leaves but, if that is not possible, we can do virtual training.  For most machines, there is a training video available and we are also happy to talk you through any concerns you may have on the phone.  In fact, we are available 24/7 for technical support because we know that your call could be urgent.

Every machine has wearing parts and our Parts Department, with its range of over 19,600 lines, stocks the most commonly needed parts for all the machines we sell so there should be no delay in servicing your needs.   If there is an unusual request however, then the part will be sourced in the UK and airfreighted over.  

Perhaps most importantly, we have knowledgeable staff who have been trained on the machinery we sell and are able to advise and support you with courtesy and confidence. 

Training before collection of machine and on the Farm 

Free Operators Manual on every machine we sell 

20181012_073841
20181012_073841

20200113_112401
20200113_112401

IMG_20151218_131642
IMG_20151218_131642

20181012_073841
20181012_073841

1/15
LS TRACTOR operators Manual
LS TRACTOR operators Manual

MF Operators Manual
MF Operators Manual

FORD Operators Manual
FORD Operators Manual

LS TRACTOR operators Manual
LS TRACTOR operators Manual

1/4

Virtual training 

DCCE4617
DCCE4617

DCCE4617
DCCE4617

1/1

24/7 open line for technical assistance

final logo
final logo

final logo
final logo

1/1

Online Video Training

+639175112061